Seats: mid/rear assemblyRecall 18V-803 · Audi and Volkswagen vehicles

Volkswagen Group of America, Inc. recall 18V-803 covers 169 Audi and Volkswagen vehicles for a seats: mid/rear assembly problem, reported to NHTSA on November 14, 2018. The manufacturer's latest report (2020 Q1) shows 87% of affected vehicles repaired.

87%
Vehicles repaired147 of 169 · 2020 Q1
Vehicles affected1694 models
ReportedNov 14, 2018Owners notified Dec 28, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V803000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.

The risk

If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.

What to do

The fix

Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

87%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42020 Q1
4 models

Vehicles in this recall

Built from May 18, 2018 to August 9, 2018. Not every vehicle in these model years is included; check by VIN.