Electrical system: softwareRecall 18V-829 · 2013–2018 Nova Bus LFS Artic

Nova Bus recall 18V-829 covers 337 2013–2018 Nova Bus LFS Artic for a electrical system: software problem, reported to NHTSA on November 26, 2018. The manufacturer's latest report (2020 Q1) shows 79% of affected vehicles repaired.

79%
Vehicles repaired265 of 337 · 2020 Q1
Vehicles affected3371 model
ReportedNov 26, 2018Owners notified Dec 6, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V829000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.

The risk

If there is a loss of vehicle stability, it can increase the risk of a crash.

What to do

The fix

Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4422.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

79%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42020 Q1
1 model

Vehicles in this recall

Built from August 21, 2013 to June 3, 2018. Not every vehicle in these model years is included; check by VIN.