Steering: electric power assist systemRecall 18V-840 · 2019 Mercedes-Benz GLC 300

Mercedes-Benz USA, LLC. recall 18V-840 covers 7 2019 Mercedes-Benz GLC 300 for a steering: electric power assist system problem, reported to NHTSA on November 27, 2018. The manufacturer's latest report (2020 Q3) shows 100% of affected vehicles repaired.

100%
Vehicles repaired7 of 7 · 2020 Q3
Vehicles affected71 model
ReportedNov 27, 2018Owners notified Jun 7, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 18V840000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLC300 vehicles. An internal sensor within the electric power steering unit may fail, deactivating the power steering assist.

The risk

A loss of electric power steering assist can increase the risk of a crash.

What to do

The fix

MBUSA will notify owners, and dealers will replace the steering unit, free of charge. The recall began June 7, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA'S number for this recall is 2019040007.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q22020 Q3
1 model

Vehicles in this recall

Built from July 10, 2018 to July 21, 2018. Not every vehicle in these model years is included; check by VIN.