VisibilityRecall 18V-852 · Heartland vehicles

Heartland Recreational Vehicles, LLC recall 18V-852 covers 847 Heartland vehicles for a visibility problem, reported to NHTSA on November 30, 2018. The manufacturer's latest report (2020 Q1) shows 25% of affected vehicles repaired.

25%
Vehicles repaired208 of 847 · 2020 Q1
Vehicles affected8475 models
ReportedNov 30, 2018Owners notified Dec 26, 2018
Complaints since0Same system, after the recall

Source: NHTSA recall 18V852000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Heartland RV (Heartland) is recalling certain 2019 Heartland Elk Ridge, Milestone, Elk Ridge Express, Pioneer, Sundance, and Sundance XLT fifth-wheel recreational trailers. The forward reflectors on one or both sides may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.

What to do

The fix

Heartland will notify owners, and dealers will install the missing reflectors, free of charge. The recall began December 26, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.43.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

25%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2018 Q42020 Q1
5 models

Vehicles in this recall

Built from April 2, 2018 to November 14, 2018. Not every vehicle in these model years is included; check by VIN.