Electrical system: softwareRecall 18V-909 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC. recall 18V-909 covers 675 Mercedes-Benz vehicles for a electrical system: software problem, reported to NHTSA on December 19, 2018. The manufacturer's latest report (2020 Q2) shows 98% of affected vehicles repaired.

98%
Vehicles repaired661 of 675 · 2020 Q2
Vehicles affected6752 models
ReportedDec 19, 2018Owners notified Jan 29, 2019
Complaints since14Same system, after the recall

Source: NHTSA recall 18V909000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.

The risk

Driving the vehicle with the ESP system deactivated could increase the risk of a crash.

What to do

The fix

Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

98%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q12020 Q2
2 models

Vehicles in this recall

Built from July 5, 2017 to November 26, 2018. Not every vehicle in these model years is included; check by VIN.