Visibility: sun/moon roof assemblyRecall 19V-100 · New Flyer vehicles
New Flyer of America Inc. recall 19V-100 covers 172 New Flyer vehicles for a visibility: sun/moon roof assembly problem, reported to NHTSA on February 15, 2019. The manufacturer's latest report (2020 Q2) shows 100% of affected vehicles repaired.
Source: NHTSA recall 19V100000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
The risk
If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
The fix
New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from October 16, 2017 to January 11, 2019. Not every vehicle in these model years is included; check by VIN.