Equipment adaptive/mobilityRecall 19V-102 · Goshen vehicles

Eldorado National-Kansas recall 19V-102 covers 73 Goshen vehicles for a equipment adaptive/mobility problem, reported to NHTSA on February 15, 2019. The manufacturer's latest report (2020 Q2) shows 52% of affected vehicles repaired.

52%
Vehicles repaired38 of 73 · 2020 Q2
Vehicles affected733 models
ReportedFeb 15, 2019Owners notified Mar 29, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V102000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Eldorado National- Kansas (Eldorado) is recalling certain 2012-2018 Goshen Impulse, GCII, and Pacer shuttle buses equipped with Ricon S-Series and K-Series Wheelchair lifts, models K200, K201, K550, K551, S200, S550, S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

What to do

The fix

Eldorado will notify owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began March 29, 2019. Owners may contact Ricon customer service at 1-800-322-2884.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

52%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q12020 Q2
3 models

Vehicles in this recall

Built from January 1, 2012 to August 24, 2018. Not every vehicle in these model years is included; check by VIN.