Trailer hitches: fifth wheel assemblyRecall 19V-108 · 2019 Crossroads Redwood

Keystone RV Company recall 19V-108 covers 128 2019 Crossroads Redwood for a trailer hitches: fifth wheel assembly problem, reported to NHTSA on February 19, 2019. The manufacturer's latest report (2020 Q2) shows 88% of affected vehicles repaired.

88%
Vehicles repaired112 of 128 · 2020 Q2
Vehicles affected1281 model
ReportedFeb 19, 2019Owners notified Feb 28, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V108000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2019 Crossroad Redwood recreational trailers, equipped with MORryde Rubber Pin Boxes. The pin box mounting bolts may have been insufficiently tightened, possibly resulting in the trailer separating from the tow vehicle.

The risk

A separation of the trailer can increase the risk of a crash.

What to do

The fix

Keystone has notified owners, and dealers will properly tighten the mounting bolts for the pin box, free of charge. The recall began on February 28, 2019. Owners may notify Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-346.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

88%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2 vehicles were listed as unreachable.

0%50%100%2019 Q12020 Q2
1 model

Vehicles in this recall

Built from August 16, 2018 to February 4, 2019. Not every vehicle in these model years is included; check by VIN.