Sensing system: cameraRecall 19V-111 · 2019 Porsche Cayenne

Porsche Cars North America, Inc. recall 19V-111 covers 98 2019 Porsche Cayenne for a sensing system: camera problem, reported to NHTSA on February 21, 2019. The manufacturer's latest report (2020 Q3) shows 92% of affected vehicles repaired.

92%
Vehicles repaired90 of 98 · 2020 Q3
Vehicles affected981 model
ReportedFeb 21, 2019Owners notified Apr 19, 2019
Complaints since7Same system, after the recall

Source: NHTSA recall 19V111000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The risk

A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.

What to do

The fix

Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA0.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

92%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q22020 Q3
1 model

Vehicles in this recall

Built from April 4, 2018 to May 31, 2018. Not every vehicle in these model years is included; check by VIN.