Equipment adaptive/mobilityRecall 19V-125 · 2008–2014 Ford E-250
New England Wheels recall 19V-125 covers 3 2008–2014 Ford E-250 for a equipment adaptive/mobility problem, reported to NHTSA on February 26, 2019. The manufacturer's latest report (2020 Q1) shows 0% of affected vehicles repaired.
Source: NHTSA recall 19V125000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
The risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
The fix
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
0%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from August 1, 2007 to September 8, 2014. Not every vehicle in these model years is included; check by VIN.