Electrical system: instrument cluster/panelRecall 19V-171 · Western Star vehicles
Daimler Trucks North America LLC recall 19V-171 covers 361 Western Star vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on March 5, 2019. The manufacturer's latest report (2021 Q1) shows 79% of affected vehicles repaired.
Source: NHTSA recall 19V171000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Western Star 4700 and 4900 trucks. The vehicles are accumulating distance in kilometers, but the odometer display is labeled as being miles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
The odometer failing to register the correct distance travelled could cause driver confusion, as well as possible incorrect assumptions about driver speed. An incorrect speed assumption may increase the risk of crash.
The fix
DTNA will notify owners, and dealers will replace the speedometer, free of charge. The recall began April 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-812.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
79%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from August 10, 2018 to November 30, 2018. Not every vehicle in these model years is included; check by VIN.