Air bags: knee bolsterRecall 19V-288 · 2019 Lexus ES

Toyota Motor Engineering & Manufacturing recall 19V-288 covers 564 2019 Lexus ES for a air bags: knee bolster problem, reported to NHTSA on April 10, 2019. The manufacturer's latest report (2020 Q3) shows 95% of affected vehicles repaired.

95%
Vehicles repaired537 of 564 · 2020 Q3
Vehicles affected5641 model
ReportedApr 10, 2019Owners notified May 8, 2019
Complaints since6Same system, after the recall

Source: NHTSA recall 19V288000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus ES vehicles. These vehicles are equipped with a driver knee air bag assembly mounted to the lower instrument panel (IP) that may have been improperly installed, possibly affecting the deployment of the knee air bag in the event of a crash.

The risk

In the event of a crash, there is an increased risk of injury if the knee air bag does not deploy properly.

What to do

The fix

Toyota will notify owners, and dealers will inspect and replace the driver knee air bag assembly, if necessary, free of charge. The recall began May 8, 2019. Owners may contact Toyota customer service at 1-800-255-3987. Toyota's numbers for this recall are KLD and KLE.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

95%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 24 vehicles were listed as unreachable.

0%50%100%2019 Q22020 Q3
1 model

Vehicles in this recall

Built from February 11, 2019 to February 22, 2019. Not every vehicle in these model years is included; check by VIN.