Visibility: sun/moon roof assemblyRecall 19V-344 · Mci vehicles
Motor Coach Industries recall 19V-344 covers 75 Mci vehicles for a visibility: sun/moon roof assembly problem, reported to NHTSA on May 3, 2019. The manufacturer's latest report (2020 Q3) shows 49% of affected vehicles repaired.
Source: NHTSA recall 19V344000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
The risk
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
The fix
MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
49%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.