Lever and linkage: floor shiftRecall 19V-362 · 2013–2016 Ford Fusion

Ford Motor Company recall 19V-362 covers 259,182 2013–2016 Ford Fusion for a lever and linkage: floor shift problem, reported to NHTSA on May 13, 2019. The manufacturer's latest report (2020 Q4) shows 56% of affected vehicles repaired.

56%
Vehicles repaired145,065 of 259,182 · 2020 Q4
Vehicles affected259,1821 model
ReportedMay 13, 2019Owners notified Sep 10, 2019
Complaints since599Same system, after the recall

Source: NHTSA recall 19V362000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

The risk

If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

56%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 12,640 vehicles were listed as unreachable.

0%50%100%2019 Q32020 Q4
1 model

Vehicles in this recall

Built from February 9, 2012 to April 4, 2016. Not every vehicle in these model years is included; check by VIN.