Doors: latchRecall 19V-390 · Land Rover vehicles

Jaguar Land Rover North America, LLC recall 19V-390 covers 28,671 Land Rover vehicles for a doors: latch problem, reported to NHTSA on May 23, 2019. The manufacturer's latest report (2021 Q1) shows 67% of affected vehicles repaired.

67%
Vehicles repaired19,286 of 28,671 · 2021 Q1
Vehicles affected28,6712 models
ReportedMay 23, 2019Owners notified Dec 6, 2019
Complaints since9Same system, after the recall

Source: NHTSA recall 19V390000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2016 Range Rover and Range Rover Sport vehicles. A spring in the Keyless Vehicle Latching System (KV Latch) may get stuck, causing the left hand door to remain unlatched when the door is closed.

The risk

The unlatched door may open while the vehicle is in motion, increasing the risk of injury or a crash.

What to do

The fix

Land Rover will notify owners, and dealers will update the software, and inspect the KV latches, replacing them if necessary, free of charge. The recall began December 6, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N336.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3,488 vehicles were listed as unreachable.

0%50%100%2019 Q42021 Q1
2 models

Vehicles in this recall

Built from October 1, 2015 to May 27, 2016. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Door latch failureEA18004 · closed Oct 17, 2019
    NHTSA