Doors: latchRecall 19V-392 · Land Rover vehicles
Jaguar Land Rover North America, LLC recall 19V-392 covers 65,385 Land Rover vehicles for a doors: latch problem, reported to NHTSA on May 24, 2019. The manufacturer's latest report (2020 Q4) shows 44% of affected vehicles repaired.
Source: NHTSA recall 19V392000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Ranger Rover and 2014-2016 Range Rover Sport vehicles. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
The risk
The unlatched door may open while the vehicle is in motion, increasing the risk of a crash.
The fix
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began July 18, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N335. Note: Vehicles in this recall were previously recalled under recall number 15V-385 and need to be remedied again.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
44%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 9,778 vehicles were listed as unreachable.
Vehicles in this recall
Built from May 9, 2012 to March 5, 2015. Not every vehicle in these model years is included; check by VIN.
The investigation behind this recall
- Door latch failureNHTSA