VisibilityRecall 19V-404 · 2019 Subaru Crosstrek

Subaru of America, Inc. recall 19V-404 covers 256 2019 Subaru Crosstrek for a visibility problem, reported to NHTSA on May 30, 2019. The manufacturer's latest report (2020 Q3) shows 83% of affected vehicles repaired.

83%
Vehicles repaired212 of 256 · 2020 Q3
Vehicles affected2561 model
ReportedMay 30, 2019Owners notified Jun 11, 2019
Complaints since11Same system, after the recall

Source: NHTSA recall 19V404000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

The risk

Improperly tempered glass can shatter into large pieces, increasing the risk of injury.

What to do

The fix

Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

83%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q22020 Q3
1 model

Vehicles in this recall

Built from July 11, 2018 to July 16, 2018. Not every vehicle in these model years is included; check by VIN.