Power train: automatic transmissionRecall 19V-432 · 2009–2016 Ford Econoline

Ford Motor Company recall 19V-432 covers 3,868 2009–2016 Ford Econoline for a power train: automatic transmission problem, reported to NHTSA on June 10, 2019. The manufacturer's latest report (2020 Q4) shows 53% of affected vehicles repaired.

53%
Vehicles repaired2,068 of 3,868 · 2020 Q4
Vehicles affected3,8681 model
ReportedJun 10, 2019Owners notified Aug 19, 2019
Complaints since1Same system, after the recall

Source: NHTSA recall 19V432000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2009-2016 Ford Econoline vehicles equipped with a 5R110W transmission, 5.4L engine, and a school bus or ambulance preparation package. A weld within the coast clutch may fail, causing an unexpected loss of drive power.

The risk

A sudden loss of drive power increases the risk of a crash. Transferring occupants of a disabled school bus or ambulance to another vehicle increases their risk of injury.

What to do

The fix

Ford will notify owners, and dealers will replace the single-engaging coast one-way clutch with a new dual-engaging one-way clutch, free of charge. The recall began August 19, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S20.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

53%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 119 vehicles were listed as unreachable.

0%50%100%2019 Q32020 Q4
1 model

Vehicles in this recall

Built from May 11, 2009 to October 12, 2015. Not every vehicle in these model years is included; check by VIN.

Background

The investigation behind this recall

  1. Internal transmission failurePE18010 · closed Jul 16, 2019
    NHTSA