Propulsion system: traction batteryRecall 19V-434 · 2019 Audi E-TRON

Volkswagen Group of America, Inc. recall 19V-434 covers 1,646 2019 Audi E-TRON for a propulsion system: traction battery problem, reported to NHTSA on June 10, 2019. The manufacturer's latest report (2020 Q4) shows 98% of affected vehicles repaired.

98%
Vehicles repaired1,607 of 1,646 · 2020 Q4
Vehicles affected1,6461 model
ReportedJun 10, 2019Owners notified Sep 6, 2019
Complaints since34Same system, after the recall

Source: NHTSA recall 19V434000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

The risk

Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

What to do

The fix

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

98%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q32020 Q4
1 model

Vehicles in this recall

Built from July 16, 2018 to May 10, 2019. Not every vehicle in these model years is included; check by VIN.