SeatsRecall 19V-450 · Roadtrek vehicles

Erwin Hymer Group North America, Inc. recall 19V-450 covers 1,701 Roadtrek vehicles for a seats problem, reported to NHTSA on June 13, 2019. The manufacturer's latest report (2020 Q3) shows 7% of affected vehicles repaired.

7%
Vehicles repaired127 of 1,701 · 2020 Q3
Vehicles affected1,7014 models
ReportedJun 13, 2019Owners notified Jan 6, 2020
Complaints since1Same system, after the recall

Source: NHTSA recall 19V450000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling 2013-2019 Roadtrek E-Trek, RS Adventurous, CS Adventurous, and TS Adventurous motorhomes built on Sprinter chassis and equipped with one or two second row captain's chairs, with integrated seat belts. The seat pedestal base anchor brackets to the chassis fame may not have enough strength to prevent the seat and seat belt from moving in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and 207, "Seating Systems."

The risk

In the event of a crash, the second-row captain seats may not provide adequate protection for occupants, increasing their risk of injury.

What to do

The fix

Dealers will remove the seatbelt(s) in the affected units and install a label, which advises that the second-row seat is not to be occupied while the vehicle is in motion. Repairs will be performed free of charge. Owners may contact Erwin Hymer customer service at 1-844-464-3735. Erwin Hymer's number for this recall is 2019-01.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

7%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 25 vehicles were listed as unreachable.

0%50%100%2019 Q22020 Q3
4 models

Vehicles in this recall

Built from September 1, 2012 to February 15, 2019. Not every vehicle in these model years is included; check by VIN.