Emergency: escape/egress/exitRecall 19V-460 · 2018–2019 Proterra Catalyst
Proterra Inc. recall 19V-460 covers 21 2018–2019 Proterra Catalyst for a emergency: escape/egress/exit problem, reported to NHTSA on June 14, 2019. The manufacturer's latest report (2019 Q4) shows 100% of affected vehicles repaired.
Source: NHTSA recall 19V460000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Proterra, Inc. (Proterra) is recalling certain 2018-2019 Catalyst buses equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
The risk
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
The fix
Proterra will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began August 13, 2019. Owners may contact Proterra at 1-864-438-0000. Proterra's number for this recall is SC-19-79.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from September 18, 2018 to June 5, 2019. Not every vehicle in these model years is included; check by VIN.