Hybrid propulsion systemRecall 19V-491 · 2018–2019 Toyota Prius C
Toyota Motor Engineering & Manufacturing recall 19V-491 covers 464 2018–2019 Toyota Prius C for a hybrid propulsion system problem, reported to NHTSA on June 26, 2019. The manufacturer's latest report (2020 Q4) shows 84% of affected vehicles repaired.
Source: NHTSA recall 19V491000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
The risk
A loss of drive increases the risk of crash.
The fix
Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
84%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 7 vehicles were listed as unreachable.
Vehicles in this recall
Built from February 6, 2018 to October 4, 2018. Not every vehicle in these model years is included; check by VIN.