SeatsRecall 19V-511 · Nova Bus vehicles

Nova Bus recall 19V-511 covers 802 Nova Bus vehicles for a seats problem, reported to NHTSA on July 2, 2019. The manufacturer's latest report (2021 Q1) shows 46% of affected vehicles repaired.

46%
Vehicles repaired365 of 802 · 2021 Q1
Vehicles affected8022 models
ReportedJul 2, 2019Owners notified Aug 30, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V511000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor.

The risk

If the cantilever seat drops while it is occupied, there is an increased risk of an injury.

What to do

The fix

Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4663.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

46%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q32021 Q1
2 models

Vehicles in this recall

Built from January 27, 2014 to April 7, 2017. Not every vehicle in these model years is included; check by VIN.