EngineRecall 19V-565 · Prevost vehicles
Prevost Cars, Inc. recall 19V-565 covers 1,010 Prevost vehicles for a engine problem, reported to NHTSA on July 31, 2019. The manufacturer's latest report (2021 Q3) shows 89% of affected vehicles repaired.
Source: NHTSA recall 19V565000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
The risk
If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
The fix
Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
89%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from March 9, 2017 to July 30, 2019. Not every vehicle in these model years is included; check by VIN.