Electrical system: instrument cluster/panelRecall 19V-575 · Ford and Lincoln vehicles

Ford Motor Company recall 19V-575 covers 13,896 Ford and Lincoln vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on August 5, 2019. The manufacturer's latest report (2021 Q2) shows 99% of affected vehicles repaired.

99%
Vehicles repaired13,695 of 13,896 · 2021 Q2
Vehicles affected13,8962 models
ReportedAug 5, 2019Owners notified Aug 23, 2019
Complaints since716Same system, after the recall

Source: NHTSA recall 19V575000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

The risk

Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.

What to do

The fix

Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

99%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.

0%50%100%2019 Q32021 Q2
2 models

Vehicles in this recall

Built from March 27, 2019 to July 24, 2019. Not every vehicle in these model years is included; check by VIN.