Electrical system: 12v/24v/48v batteryRecall 19V-586 · Mercedes-Benz vehicles
Mercedes-Benz USA, LLC. recall 19V-586 covers 26,584 Mercedes-Benz vehicles for a electrical system: 12v/24v/48v battery problem, reported to NHTSA on August 9, 2019. The manufacturer's latest report (2021 Q1) shows 93% of affected vehicles repaired.
Source: NHTSA recall 19V586000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.
The risk
Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.
The fix
MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
93%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from August 2, 2018 to July 21, 2019. Not every vehicle in these model years is included; check by VIN.