Trailer hitches: fifth wheel assemblyRecall 19V-596 · 2020 Crossroads Cruiser
Keystone RV Company recall 19V-596 covers 9 2020 Crossroads Cruiser for a trailer hitches: fifth wheel assembly problem, reported to NHTSA on August 14, 2019. The manufacturer's latest report (2021 Q1) shows 44% of affected vehicles repaired.
Source: NHTSA recall 19V596000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.
The risk
In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.
The fix
Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-358.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
44%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.
Vehicles in this recall
Built from April 23, 2019 to June 10, 2019. Not every vehicle in these model years is included; check by VIN.