Trailer hitches: fifth wheel assemblyRecall 19V-596 · 2020 Crossroads Cruiser

Keystone RV Company recall 19V-596 covers 9 2020 Crossroads Cruiser for a trailer hitches: fifth wheel assembly problem, reported to NHTSA on August 14, 2019. The manufacturer's latest report (2021 Q1) shows 44% of affected vehicles repaired.

44%
Vehicles repaired4 of 9 · 2021 Q1
Vehicles affected91 model
ReportedAug 14, 2019Owners notified Oct 2, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V596000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.

The risk

In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.

What to do

The fix

Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-358.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

44%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.

0%50%100%2019 Q42021 Q1
1 model

Vehicles in this recall

Built from April 23, 2019 to June 10, 2019. Not every vehicle in these model years is included; check by VIN.