Suspension: frontRecall 19V-616 · 2015 Mack Pinnacle (cxu)

Mack Trucks, Inc. recall 19V-616 covers 8 2015 Mack Pinnacle (cxu) for a suspension: front problem, reported to NHTSA on August 21, 2019. The manufacturer's latest report (2021 Q1) shows 75% of affected vehicles repaired.

75%
Vehicles repaired6 of 8 · 2021 Q1
Vehicles affected81 model
ReportedAug 21, 2019Owners notified Sep 27, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V616000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2015 Pinnacle (CXU) vehicles equipped with Meritor FF967 Non Drive Front Steer Axles. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.

The risk

Fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash.

What to do

The fix

Mack will notify owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began September 27, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0419.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

75%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q32021 Q1
1 model

Vehicles in this recall

Built from July 9, 2014 to February 25, 2015. Not every vehicle in these model years is included; check by VIN.