Structure: frame and membersRecall 19V-643 · Buick and Chevrolet vehicles

General Motors LLC recall 19V-643 covers 3,420 Buick and Chevrolet vehicles for a structure: frame and members problem, reported to NHTSA on September 6, 2019. The manufacturer's latest report (2021 Q1) shows 98% of affected vehicles repaired.

98%
Vehicles repaired3,335 of 3,420 · 2021 Q1
Vehicles affected3,4202 models
ReportedSep 6, 2019Owners notified Oct 4, 2019
Complaints since5Same system, after the recall

Source: NHTSA recall 19V643000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.

The risk

A crack in the frame rail may reduce crash performance, increasing the risk of an injury.

What to do

The fix

GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

98%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 2 vehicles were listed as unreachable.

0%50%100%2019 Q42021 Q1
2 models

Vehicles in this recall

Built from July 2, 2019 to July 15, 2019. Not every vehicle in these model years is included; check by VIN.