EquipmentRecall 19V-671 · 2020 Heartland Milestone

Heartland Recreational Vehicles, LLC recall 19V-671 covers 28 2020 Heartland Milestone for a equipment problem, reported to NHTSA on September 20, 2019. The manufacturer's latest report (2020 Q4) shows 71% of affected vehicles repaired.

71%
Vehicles repaired20 of 28 · 2020 Q4
Vehicles affected281 model
ReportedSep 20, 2019Owners notified Sep 20, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V671000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Milestone recreational trailers. The wood backers for bunk supports were not installed on the slide out bunk end walls during manufacturing, possibly allowing the upper bunk bed to fall.

The risk

If the bed falls while someone is on, or under, the bunk, there is an increased risk of an injury.

What to do

The fix

Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. The recall began September 20, 2019. Owners may contact Heartland customer service at 1-877-262-8032.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

71%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q32020 Q4
1 model

Vehicles in this recall

Built from August 23, 2019 to September 16, 2019. Not every vehicle in these model years is included; check by VIN.