Electrical system: wiringRecall 19V-687 · 2020 Ford Explorer

Ford Motor Company recall 19V-687 covers 10,655 2020 Ford Explorer for a electrical system: wiring problem, reported to NHTSA on September 30, 2019. The manufacturer's latest report (2021 Q1) shows 97% of affected vehicles repaired.

97%
Vehicles repaired10,344 of 10,655 · 2021 Q1
Vehicles affected10,6551 model
ReportedSep 30, 2019Owners notified Oct 21, 2019
Complaints since188Same system, after the recall

Source: NHTSA recall 19V687000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

The risk

The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.

What to do

The fix

Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

97%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4 vehicles were listed as unreachable.

0%50%100%2019 Q42021 Q1
1 model

Vehicles in this recall

Built from May 28, 2019 to July 18, 2019. Not every vehicle in these model years is included; check by VIN.