Emergency: escape/egress/exitRecall 19V-691 · 2019–2020 Jayco Travel Trailer JAY Feather

Jayco, Inc. recall 19V-691 covers 97 2019–2020 Jayco Travel Trailer JAY Feather for a emergency: escape/egress/exit problem, reported to NHTSA on October 1, 2019. The manufacturer's latest report (2021 Q3) shows 55% of affected vehicles repaired.

55%
Vehicles repaired53 of 97 · 2021 Q3
Vehicles affected971 model
ReportedOct 1, 2019Owners notified Oct 11, 2019
Complaints since1Same system, after the recall

Source: NHTSA recall 19V691000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jay Feather X19H travel trailers. The handles for the emergency exit windows may not allow the windows to open sufficiently for them to be used as an emergency egress.

The risk

If an occupant is unable to exit through the egress window in the event of an emergency, there is an increased risk of an injury.

What to do

The fix

Jayco will notify owners, and dealers will replace the emergency window handles, free of charge. The recall began October 11, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901441.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

55%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q42021 Q3
1 model

Vehicles in this recall

Built from September 20, 2018 to July 16, 2019. Not every vehicle in these model years is included; check by VIN.