SteeringRecall 19V-769 · 2020 Western Star 4700
Daimler Trucks North America LLC recall 19V-769 covers 1,331 2020 Western Star 4700 for a steering problem, reported to NHTSA on October 25, 2019. The manufacturer's latest report (2021 Q3) shows 84% of affected vehicles repaired.
Source: NHTSA recall 19V769000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
The risk
This loss of connection would result in a loss of steering control, increasing the risk of a crash.
The fix
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
84%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from January 4, 2019 to October 4, 2019. Not every vehicle in these model years is included; check by VIN.