Steering: electric power assist systemRecall 19V-822 · 2019 Mercedes-Benz GLC 300
Mercedes-Benz USA, LLC. recall 19V-822 covers 3 2019 Mercedes-Benz GLC 300 for a steering: electric power assist system problem, reported to NHTSA on November 18, 2019. The manufacturer's latest report (2021 Q1) shows 100% of affected vehicles repaired.
Source: NHTSA recall 19V822000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
The risk
A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from November 23, 2018 to December 4, 2018. Not every vehicle in these model years is included; check by VIN.