Wheels: lugs/nuts/bolts/studsRecall 19V-835 · Chevrolet and Isuzu vehicles

Isuzu Technical Center of America, Inc. recall 19V-835 covers 1,926 Chevrolet and Isuzu vehicles for a wheels: lugs/nuts/bolts/studs problem, reported to NHTSA on November 20, 2019. The manufacturer's latest report (2021 Q1) shows 59% of affected vehicles repaired.

59%
Vehicles repaired1,145 of 1,926 · 2021 Q1
Vehicles affected1,9268 models
ReportedNov 20, 2019Owners notified Dec 20, 2019
Complaints since0Same system, after the recall

Source: NHTSA recall 19V835000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.

The risk

If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.

What to do

The fix

Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

59%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q42021 Q1
8 models

Vehicles in this recall

Built from July 18, 2018 to August 28, 2019. Not every vehicle in these model years is included; check by VIN.