Seats: mid/rear assemblyRecall 19V-867 · 2020 Mercedes-Benz GLE 450
Mercedes-Benz USA, LLC. recall 19V-867 covers 1 2020 Mercedes-Benz GLE 450 for a seats: mid/rear assembly problem, reported to NHTSA on December 6, 2019. The manufacturer's latest report (2021 Q2) shows 100% of affected vehicles repaired.
Source: NHTSA recall 19V867000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.
The risk
The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.
The fix
MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from July 13, 2018 to November 5, 2018. Not every vehicle in these model years is included; check by VIN.