Seats: mid/rear assemblyRecall 19V-867 · 2020 Mercedes-Benz GLE 450

Mercedes-Benz USA, LLC. recall 19V-867 covers 1 2020 Mercedes-Benz GLE 450 for a seats: mid/rear assembly problem, reported to NHTSA on December 6, 2019. The manufacturer's latest report (2021 Q2) shows 100% of affected vehicles repaired.

100%
Vehicles repaired1 of 1 · 2021 Q2
Vehicles affected11 model
ReportedDec 6, 2019Owners notified Feb 11, 2020
Complaints since2Same system, after the recall

Source: NHTSA recall 19V867000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.

The risk

The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.

What to do

The fix

MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q12021 Q2
1 model

Vehicles in this recall

Built from July 13, 2018 to November 5, 2018. Not every vehicle in these model years is included; check by VIN.