Electrical system: softwareRecall 19V-871 · 2019 Proterra Catalyst

Proterra Inc. recall 19V-871 covers 140 2019 Proterra Catalyst for a electrical system: software problem, reported to NHTSA on December 9, 2019. The manufacturer's latest report (2020 Q1) shows 93% of affected vehicles repaired.

93%
Vehicles repaired140 of 151 · 2020 Q1
Vehicles affected1401 model
ReportedDec 9, 2019Owners notified Jan 16, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 19V871000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Proterra, Inc. (Proterra) is recalling certain 2019 Catalyst buses. A body controller software update may have disabled the audible and visible warnings that notifies the operator that the brake interlock could be engaged.

The risk

If the vehicle does warn the driver that the brake interlock is engaged, the rear brakes may overheat, increasing the risk of a fire or crash.

What to do

The fix

Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1-864-438-0000.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

1 model

Vehicles in this recall

Built from July 23, 2019 to December 2, 2019. Not every vehicle in these model years is included; check by VIN.