Emergency: escape/egress/exitRecall 19V-873 · 2019–2020 Jayco Travel Trailer White Hawk
Jayco, Inc. recall 19V-873 covers 51 2019–2020 Jayco Travel Trailer White Hawk for a emergency: escape/egress/exit problem, reported to NHTSA on December 10, 2019. The manufacturer's latest report (2021 Q3) shows 49% of affected vehicles repaired.
Source: NHTSA recall 19V873000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
The risk
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
The fix
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
49%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from March 13, 2019 to May 14, 2019. Not every vehicle in these model years is included; check by VIN.