Electrical system: instrument cluster/panelRecall 19V-876 · 2019 Toyota Prius

Toyota Motor Engineering & Manufacturing recall 19V-876 covers 3,751 2019 Toyota Prius for a electrical system: instrument cluster/panel problem, reported to NHTSA on December 11, 2019. The manufacturer's latest report (2021 Q2) shows 88% of affected vehicles repaired.

88%
Vehicles repaired3,302 of 3,751 · 2021 Q2
Vehicles affected3,7511 model
ReportedDec 11, 2019Owners notified Feb 7, 2020
Complaints since4Same system, after the recall

Source: NHTSA recall 19V876000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Prius vehicles. An electrical short circuit in the combination meter could occur, causing the speedometer, the odometer, and the fuel gauge to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

The risk

A blank main display will not show important information like vehicle speed or fuel level. Driving with an inoperative display can increase the risk of a crash.

What to do

The fix

Toyota will notify owners, and dealers will inspect the flash memory chip (ROM) production date, and if necessary, replace it along with the combination meter circuit board, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TA21 and 19TB21.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

88%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 42 vehicles were listed as unreachable.

0%50%100%2020 Q12021 Q2
1 model

Vehicles in this recall

Built from July 9, 2019 to July 31, 2019. Not every vehicle in these model years is included; check by VIN.