Sensing system: cameraRecall 19V-886 · 2018–2019 Chrysler Pacifica
Chrysler (FCA US LLC) recall 19V-886 covers 20,441 2018–2019 Chrysler Pacifica for a sensing system: camera problem, reported to NHTSA on December 12, 2019. The manufacturer's latest report (2021 Q2) shows 80% of affected vehicles repaired.
Source: NHTSA recall 19V886000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
80%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 101 vehicles were listed as unreachable.
Vehicles in this recall
Built from May 1, 2018 to May 23, 2019. Not every vehicle in these model years is included; check by VIN.