12v/24v/48v battery: cablesRecall 19V-888 · Chevrolet and GMC vehicles

General Motors LLC recall 19V-888 covers 350,371 Chevrolet and GMC vehicles for a 12v/24v/48v battery: cables problem, reported to NHTSA on December 12, 2019. The manufacturer's latest report (2021 Q2) shows 95% of affected vehicles repaired.

95%
Vehicles repaired333,125 of 350,371 · 2021 Q2
Vehicles affected350,3712 models
ReportedDec 12, 2019Owners notified Mar 9, 2020
Complaints since452Same system, after the recall

Source: NHTSA recall 19V888000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.

The risk

An intermittent electrical connection between the B+ battery cable and the alternator could cause the vehicle to stall, increasing the risk of a crash. The intermittent connection could also lead to electrical arcing, which could generate sufficient heat to damage surrounding material, increasing the risk of a fire.

What to do

The fix

GM will notify owners, and dealers will inspect for the presence of glue or other contamination at the B+ cable attachment to the alternator and clean the connection and reattach the B+ cable connection, as necessary. If arcing has damaged the cable, nut, or alternator, the dealer will replace the damaged components. All services will be performed free of charge. GM issued owners an interim notification on February 4, 2020. GM issued second notice and the recall began March 9, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192273510.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

95%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 551 vehicles were listed as unreachable.

0%50%100%2020 Q12021 Q2
2 models

Vehicles in this recall

Built from July 11, 2018 to November 22, 2019. Not every vehicle in these model years is included; check by VIN.