Forward collision avoidance: automatic emergency brakingRecall 19V-907 · 2019–2020 Mazda MAZDA3

Mazda North American Operations recall 19V-907 covers 35,390 2019–2020 Mazda MAZDA3 for a forward collision avoidance: automatic emergency braking problem, reported to NHTSA on December 19, 2019. The manufacturer's latest report (2021 Q2) shows 94% of affected vehicles repaired.

94%
Vehicles repaired33,443 of 35,390 · 2021 Q2
Vehicles affected35,3901 model
ReportedDec 19, 2019Owners notified Feb 14, 2020
Complaints since23Same system, after the recall

Source: NHTSA recall 19V907000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

The risk

Stopping the vehicle unexpectedly increases the risk of a crash.

What to do

The fix

Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall began February 14, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

94%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 100 vehicles were listed as unreachable.

0%50%100%2020 Q12021 Q2
1 model

Vehicles in this recall

Built from September 25, 2018 to October 23, 2019. Not every vehicle in these model years is included; check by VIN.