Front: webbingRecall 20V-025 · Chevrolet and Isuzu vehicles
Isuzu Technical Center of America, Inc. recall 20V-025 covers 1,138 Chevrolet and Isuzu vehicles for a front: webbing problem, reported to NHTSA on January 17, 2020. The manufacturer's latest report (2021 Q2) shows 69% of affected vehicles repaired.
Source: NHTSA recall 20V025000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
The risk
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
The fix
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
69%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.