Driveline: differential unitRecall 20V-038 · 2014–2015 Cadillac CTS-V
General Motors LLC recall 20V-038 covers 2,866 2014–2015 Cadillac CTS-V for a driveline: differential unit problem, reported to NHTSA on January 23, 2020. The manufacturer's latest report (2022 Q1) shows 84% of affected vehicles repaired.
Source: NHTSA recall 20V038000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
General Motors LLC (GM) is recalling certain 2014-2015 Cadillac CTS-V Sport vehicles equipped with 3.6L Twin Turbo V6 engines. The roll pins in the rear-axle differential may fracture.
The risk
If the roll pins fracture while the vehicle is in motion, the rear wheels may lock up and the driver can lose control of the vehicle, increasing the risk of a crash.
The fix
GM will notify owners, and dealers will repair or replace the rear axle differential, free of charge. The recall began May 1, 2020. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N192279370.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
84%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 13 vehicles were listed as unreachable.