Electrical system: softwareRecall 20V-050 · 2017–2020 Vactor 2100i
Vactor Manufacturing recall 20V-050 covers 777 2017–2020 Vactor 2100i for a electrical system: software problem, reported to NHTSA on January 29, 2020. The manufacturer's latest report (2021 Q4) shows 90% of affected vehicles repaired.
Source: NHTSA recall 20V050000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Vactor Manufacturing (Vactor) is recalling certain 2017-2020 Vactor 2100i vehicles manufactured with RECIRC or flusher as original equipment or retrofitted. While in Recirculation (RECIRC) or Flusher mode and then switched to Jetting mode, the safety interlocks may fail resulting in unintentional vehicle movement.
The risk
Unintentional vehicle movement increases the risk of crash.
The fix
Vactor will notify owners, and dealers will provide software updates, free of charge. The recall began February 17, 2020. Owners may contact Vactor customer service at 1-877-342-5374. Vactor's number for this recall is SB-0304.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
90%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.