Driveline: differential unitRecall 20V-099 · Ford vehicles

Ford Motor Company recall 20V-099 covers 319 Ford vehicles for a driveline: differential unit problem, reported to NHTSA on February 21, 2020. The manufacturer's latest report (2021 Q2) shows 93% of affected vehicles repaired.

93%
Vehicles repaired298 of 319 · 2021 Q2
Vehicles affected3193 models
ReportedFeb 21, 2020Owners notified Mar 19, 2020
Complaints since3Same system, after the recall

Source: NHTSA recall 20V099000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2020 F-550 and 2021 E-350 and E-450 vehicles. The rear axle differential fluid may be below the minimum level, possibly resulting in a failure of the rear axle assembly and driveshaft separation.

The risk

If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur and increase the risk of injury or crash.

What to do

The fix

Ford will notify owners, and dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall began March 19, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S09.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

93%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4 vehicles were listed as unreachable.

0%50%100%2020 Q12021 Q2
3 models

Vehicles in this recall