EquipmentRecall 20V-111 · 2017 Custom Fire Side Mount Pumper

Custom Fire Apparatus, Inc. recall 20V-111 covers 1 2017 Custom Fire Side Mount Pumper for a equipment problem, reported to NHTSA on February 26, 2020. The manufacturer's latest report (2019 Q4) shows 100% of affected vehicles repaired.

100%
Vehicles repaired1 of 1 · 2019 Q4
Vehicles affected11 model
ReportedFeb 26, 2020Owners notified Feb 26, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V111000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Custom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.

The risk

If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.

What to do

The fix

Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2019 Q32019 Q4
1 model

Vehicles in this recall