Driveline: differential unitRecall 20V-183 · Dodge and Jeep vehicles
Chrysler (FCA US LLC) recall 20V-183 covers 515 Dodge and Jeep vehicles for a driveline: differential unit problem, reported to NHTSA on March 26, 2020. The manufacturer's latest report (2022 Q1) shows 83% of affected vehicles repaired.
Source: NHTSA recall 20V183000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
The risk
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
83%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 7 vehicles were listed as unreachable.