12v/24v/48v battery: cablesRecall 20V-244 · Hino vehicles

Hino Motors Sales U.S.A., Inc. recall 20V-244 covers 12,470 Hino vehicles for a 12v/24v/48v battery: cables problem, reported to NHTSA on April 30, 2020. The manufacturer's latest report (2022 Q1) shows 74% of affected vehicles repaired.

74%
Vehicles repaired10,176 of 13,700 · 2022 Q1
Vehicles affected12,47010 models
ReportedApr 30, 2020Owners notified Jun 26, 2020
Complaints since0Same system, after the recall

Source: NHTSA recall 20V244000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2021 NV8J, NJ8J, NE8J, NJ8A, NV8A, NE8A, NE8G, NJ8C, NE8C, and NV8G trucks. The ground cable that connects the negative battery terminal to the frame may be too short and may break as a result.

The risk

If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash.

What to do

The fix

Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26, 2020. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AAHT0.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

74%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q22022 Q1