SteeringRecall 20V-254 · Chevrolet vehicles

General Motors LLC recall 20V-254 covers 2,281 Chevrolet vehicles for a steering problem, reported to NHTSA on May 7, 2020. The manufacturer's latest report (2022 Q3) shows 76% of affected vehicles repaired.

76%
Vehicles repaired1,723 of 2,281 · 2022 Q3
Vehicles affected2,2812 models
ReportedMay 7, 2020Owners notified May 26, 2020
Complaints since4Same system, after the recall

Source: NHTSA recall 20V254000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Caprice Police Pursuit vehicles (PPV) and SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

The risk

A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

What to do

The fix

GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began May 26, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N192285350.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

76%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2020 Q22022 Q3